![]() I apologize that you were not as comfortable in the rooms as you were when it was a Shilo. We all still do and it will always be a Downtown Landmark and hold a place in our hearts. I can tell you that the Shilo was here for many years and many people like yourself loved it. Samanthaĭear Steve, First of all, I would like to thank you for being a guest at The Holiday Inn Express Downtown. Thank you again for all the kind words and again we all hope to see you again very soon. My email is and I would very much like to hear from you. Please contact me if I can assist you with your next reservation. I hope next time you stay with us you will stop by and introduce yourself as I love to meet our guests that rave about our hotel. Hearing you had a solid experience makes me smile. It is also great to hear that our breakfast area has plenty of space for everyone to be able to enjoy. We are very lucky to be located in the center of the city that gives you many options for dinner and entertainment after a day of working. ![]() I also love the spacious, clean, organized feeling of our rooms. I will make sure to pass it on to each of them. That is the best compliment of all! Thank you for the compliment about our Front Desk Staff. We as a team think it is such a great place to stay and work and appreciate when others see how much we as a Front Desk Staff, Housekeeping Team, Breakfast Staff, Sales Team, Maintenance Department, Security and Management care about each and every guest experience and appreciate you taking some time out of you busy schedule to let others know about it. Dear AvdV80, I am very excited to read all the great compliments that you gave our hotel.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |